About TOTEME

TOTEME is a fashion house rooted in Swedish sensibilities, modern aspirations and the notion of style. With an appreciation for women’s many roles and how pieces are worn in practice, we create emblematic designs with an emphasis on materiality and shape. Representing a direct and decisive way of dressing, the collections are contextualized in curated edits, visuals and spaces. The company is rooted in values that promote the wellbeing of people, animals, and the planet.

TOTEME was founded in 2014 by Elin Kling and Karl Lindman. From the atelier in Stockholm, we create collections spanning ready-to-wear, shoes, bags, accessories and jewelry.

The Role

TOTEME is looking for a Sales Advisor to join the team at our Stockholm store in Nordiska Kompaniet. In this role, you will act as a brand ambassador, providing excellent service and building long-term relationships with our customers and driving business in all aspects, from sales to brand building. You will report to the Store Manager.

Responsibilities

• Build and nurture strong client relationships to drive loyalty, engagement, and an elevated shopping experience.
• Work both independently and collaboratively to support daily operations and achieve sales targets.
• Engage in merchandising and styling to maintain a visually compelling store environment.
• Plan and execute daily store operations.
• Work towards company standards and goals.
• Participate in and contribute to TOTEME’s social and environmental sustainability strategy.

Your Profile

• Previous experience in high-end service with a strong lifestyle brand.
• Experience using CRM tools to build and maintain customer relationships.
• Excellent verbal and written communication skills.

About You

• Passionate about style, communication and storytelling.
• Driven and results-oriented.
• Structured and well-organized.
• Agile with an open mindset.
• Curious to understand customer needs.
• Flexible schedule, available to work evenings and weekends.

This is a full-time position based at TOTEME’s store in Nordiska Kompaniet, with an immediate start.

TOTEME has teams in Stockholm, London, and New York, as well as retail spaces across Europe, North America, and Asia. As a member of our dynamic, creative, and highly collaborative team, you will take part in exciting projects and milestones, evolving within your role as you contribute to the company’s growth.

TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience.

By applying to this position I agree with TOTEME’s privacy policy and to be contacted about future job opportunities for up to 2 years from the submission date. Find out more about our privacy policy here.