About TOTEME

TOTEME is a Swedish fashion house founded in 2014 by Elin Kling and Karl Lindman. From the studio in Stockholm, the label explores the appeal of a modern uniform through distinct design cues, meticulous craftsmanship and methodic repetition. TOTEME is a conscious label committed to making decisions that work in favor of people, animals and the planet.

The Role

TOTEME is looking for a full-time Senior Sales Advisor to join our flagship store on Mercer Street in New York. As a Senior Sales Advisor, you will act as a brand ambassador providing excellent service and building long-term relationships with our customers and will help drive the business in all aspects, from sales to brand building.

Responsibilities

• Deliver excellent customer service.
• Create and maintain long-term relationships.
• Work individually and as part of a team to execute efficient workflows and reach sales targets.
• Work with merchandising and styling.
• Plan and execute daily store operations.
• Work towards company standards and goals.
• Analyze and work towards Key Performance indicators (KPIs) and business goals.
• Participate in and contribute to TOTEME’s social and environmental sustainability strategy.

Your Profile

• 2+ years of experience in fashion retail (high-end/contemporary luxury preferable).
• Previous experience in high-end service with a strong lifestyle brand.
• Fluent in written and spoken English.

About You

• Passionate about style, communication and storytelling.
• Driven and results-oriented.
• Able to multitask and solve issues smoothly.
• Structured and well-organized.
• Agile with an open mindset.
• Social and outgoing with a strong interest in people.
• Curious to understand customer needs.
• Flexible schedule, available to work evenings and weekends.

This is a full-time position based at TOTEME's Mercer Street store with an immediate start.

The hourly salary for this role ranges between $25-30/hour and will be set according to the applicant’s profile, skills and previous experience

TOTEME has teams in Stockholm, London and New York and a growing number of stores in Europe, North America and Asia. You will join a dynamic, creative and highly collaborative team working towards exciting projects and milestones. You will contribute to the company’s development and have the opportunity to grow within your role.

TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience.

By applying to this position I agree with TOTEME’s privacy policy and to be contacted about future job opportunities for up to 2 years from the submission date. Find out more about our privacy policy here.